FAQ ( Frequently Asked Questions )

Question 1: How am I going to receieve the mesos?
Answer: You will get it in the free market after payment, be it by shop/trade.

Question 2: Is the tax covered for my purchase?
Answer: Yes all tax is covered for your purchase.

Question 3: How does the member system work?
Answer: Sign up for an account online, just three simple steps. An username, password & your e-mail account.

Question 4: How do I place an order?
Answer: Leave your In-Game Name (IGN) that you're collecting the stock with under info, your contact number, then contact our agent about your order.

Question 5: Can you add the points for me even if I order straight via phone?
Answer: Yes, we can. You have to provide us your username from our website, we will add your purchase points to your account immediately.

Question 6: What if there's no stock and payment is made?
Answer: You can wait till our stock have replenish, our agent will contact you once stock is in or ask for a refund.

Question 7: Can I ask for a refund?
Answer: Yes, you may.

Question 8: What can i get when i recommended my friend here?
Answer: Sure, if your firend enter the recommended ID with yours,you can get 10% of member points from all deals.If he dont enter any recommended ID,the 10% member points will disappear too.

Question 9: Can I get the same discount as i'm vip customer at other mesos selling website?
Answer: Yes, you can.but it's some checking works with us ,and you cant buy more with your account from them,plz contact our MSN maplestorybot@163.com ;